Privacy Policy
Effective date:January 1, 2026 · Last updated: May 25, 2026
At Ignixio, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our platform.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a pledge, launch a campaign, or contact us for support. This includes: name, email address, password, profile information, payment details (processed securely by third-party providers), and communications you send us.
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve the Ignixio platform; process transactions and send related information; send technical notices, updates, and security alerts; respond to your comments and questions; and monitor and analyze trends and usage.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our platform, subject to confidentiality agreements. We may also disclose your information if required by law or to protect the rights of Ignixio.
4. Data Security
We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. Payment information is handled exclusively by PCI-compliant payment processors and is never stored on our servers.
5. Cookies and Tracking
We use cookies and similar tracking technologies to analyze trends, administer the platform, track users' movements around the platform, and gather demographic information. You can control cookie settings through your browser. Some features may not function properly if cookies are disabled.
6. Third-Party Services
Our platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.
7. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of the personal data we hold about you, or ask us to restrict processing of your data. To exercise these rights, contact us at privacy@ignixio.com.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will retain certain information as required by law or for legitimate business purposes.
9. Children's Privacy
Ignixio is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. For material changes, we will provide additional notice via email.
For privacy-related questions, contact us at privacy@ignixio.com. You may also review our Terms of Service.